DEALER SHIPPING, RETURNS & PRODUCT SWAP POLICY

Last Updated: June 23, 2026

Shipping

Most dealer orders ship within one to three (1–3) business days after processing.

Shipping timelines may be affected by product availability, weather, carrier delays, holidays, wildfires, road closures, or other circumstances beyond our control.

Damaged Products

Dealers must report shipping damage within seven (7) days of delivery.

Photographs of damaged products and packaging may be required.

Approved claims may result in replacement products, store credit, or other remedies determined by GSO Fishing.

Returns

Dealer purchases are generally considered final.

Returns are not accepted unless products are defective, damaged during shipping, or otherwise approved by GSO Fishing.

Product Swap Program

GSO Fishing offers a Product Swap Program designed to help dealers exchange qualifying inventory that has remained unsold for at least ninety (90) days.

To qualify:

Products must be new and unopened
Products must be free of writing, stickers, price markings, or damage
Products must be in resalable condition
Products must have been purchased from GSO Fishing

All swap requests are subject to approval.

Dealers are responsible for return shipping costs unless otherwise agreed.

GSO Fishing reserves the right to deny any swap request that does not meet program requirements.

Approval of one swap request does not guarantee approval of future requests.

Special Orders